2026 SCHEDULE

The FiLL by Qnity, Renaissance Hotel Austin

EVENT AGENDA OVERVIEW 2026:

Monday, May 18th

8:00 am - 9:00 am

9:00 am - 10:30 am

General Session

10:30 am - 11:00 am

Group Picture

Optional Meet Ups & Excursions

4:00 pm - 5:30 pm

Tuesday, May 19th

11:15 am - 12:30 pm

WORKSHOP SESSION 1

12:30 pm - 1:30 pm

Lunch

1:30 pm - 2:45 pm

WORKSHOP SESSION 2

2:45 pm - 3:15 pm

Break + Expo

4:30 pm - 5:30 pm

Happy Hour

Wednesday, May 20th

10:45 am - 12:00 pm

Break + EXPO

A Celebration of Lightbulb Moments

6:00 pm - 7:30 pm

Morning Meditation
Sunrise Stroll

7:00 am - 7:45 am

Registration + Light Breakfast

8:00 am - 9:00 am

  • If you’re new to The FiLL, or ready to reconnect with the fundamentals that drive real results, this session is your starting point.

    Led by Director of Education and Coaching and Citrus Salons owner Candice Gliatto, Qnity Immersion brings you back to the core ideas that shape how we think, lead, and build.

    AND, not OR

    The Power of Unity

    Structure that creates freedom

    You’ll walk away with a clear understanding of the 5 Functions that drive a healthy business and the rhythm of the 8 Seasons. This is not theory. It’s structure you can use.

    Perfect for first-time attendees and anyone ready to reset, realign, and move forward with intention.

  • You got into this industry because you love the craft AND the people. But somewhere between building your business, managing your team, and keeping up with everything changing around you, you stopped feeling like yourself. The passion is still there. So is the exhaustion.

    Here's what no one told you: the patterns draining you at work are the same ones showing up at home. And they're not character flaws. They're survival strategies your nervous system learned a long time ago, strategies that worked then but are costing you now.

    In this interactive session, Dr. Katie Pritchett draws on her research with 100 leaders and her background in neuroscience coaching to help you see your patterns clearly, interrupt them in real time, and lead with more energy than you thought you still had.

    You'll walk away knowing:

    1. Your dominant survival pattern and why it made complete sense until now

    2. Why your nervous system is contagious and what that means for your team

    3. One thing you can do differently on Monday morning

    This isn't a "calm down and push through" conversation. It's the biological piece that leadership development has been missing, and the beauty industry is ready for it.

    Come ready to engage, reflect, and leave with something real.

  • What if the greatest driver of your team’s performance isn’t a new system… but how your people actually feel at work?

    In this transformative session, Dr. Pepper Pastor explores one of the most overlooked and powerful levers in business: care. Not as a feeling, but as a strategic advantage.

    Blending neuroscience, real-world leadership experience, and practical tools, Pepper will show you how to build a culture where people feel seen, valued, and accountable — and where performance follows.

    You’ll learn how to:

    1. Balance care and accountability without burnout or resentment

    2. Build trust that drives engagement, ownership, and results

    3. Create environments that support growth, innovation, and retention

  • Team growth doesn’t just happen. It’s guided and intentional.

    Today’s workforce is motivated by more than just numbers, and the most effective leaders know how to align what matters most to their team with the way they perform, grow, and succeed as salon and spa professionals. This session explores how to create that connection, building stronger alignment between personal drivers and performance.

    With a focus on practical application, you’ll discover fresh, engaging ways to energize your team around both goals and the behaviors that bring them to life, making accountability feel inspiring rather than forced.

    At the core of it all is your role as a Growth Guide. The way you show up as a leader has the power to captivate, inspire, and ultimately drive sustainable growth across your team.

  • You got into this industry because you love the craft AND the people. But somewhere between building your business, managing your team, and keeping up with everything changing around you, you stopped feeling like yourself. The passion is still there. So is the exhaustion.

    Here's what no one told you: the patterns draining you at work are the same ones showing up at home. And they're not character flaws. They're survival strategies your nervous system learned a long time ago, strategies that worked then but are costing you now.

    In this interactive session, Dr. Katie Pritchett draws on her research with 100 leaders and her background in neuroscience coaching to help you see your patterns clearly, interrupt them in real time, and lead with more energy than you thought you still had.

    You'll walk away knowing:

    1. Your dominant survival pattern and why it made complete sense until now

    2. Why your nervous system is contagious and what that means for your team

    3. One thing you can do differently on Monday morning

    This isn't a "calm down and push through" conversation. It's the biological piece that leadership development has been missing, and the beauty industry is ready for it.

    Come ready to engage, reflect, and leave with something real.

  • What if the greatest driver of your team’s performance isn’t a new system… but how your people actually feel at work?

    In this transformative session, Dr. Pepper Pastor explores one of the most overlooked and powerful levers in business: care. Not as a feeling, but as a strategic advantage.

    Blending neuroscience, real-world leadership experience, and practical tools, Pepper will show you how to build a culture where people feel seen, valued, and accountable — and where performance follows.

    You’ll learn how to:

    1. Balance care and accountability without burnout or resentment

    2. Build trust that drives engagement, ownership, and results

    3. Create environments that support growth, innovation, and retention

WORKSHOP SESSION 3

3:15 pm - 4:30 pm

  • Team growth doesn’t just happen. It’s guided and intentional.

    Today’s workforce is motivated by more than just numbers, and the most effective leaders know how to align what matters most to their team with the way they perform, grow, and succeed as salon and spa professionals. This session explores how to create that connection, building stronger alignment between personal drivers and performance.

    With a focus on practical application, you’ll discover fresh, engaging ways to energize your team around both goals and the behaviors that bring them to life, making accountability feel inspiring rather than forced.

    At the core of it all is your role as a Growth Guide. The way you show up as a leader has the power to captivate, inspire, and ultimately drive sustainable growth across your team.

  • Do you feel like you’re constantly struggling to keep your head above water? In today's demanding environment, mastering the sustainable and effective management of your attention, time, and money is the only way to move from frantic effort to genuine, lasting success. This workshop provides a clear, actionable framework for closing the execution gap and bringing your vision to fruition. 

    Qnity coach, multi-location salon owner and work-life balance master, Sharah Madrone, will guide you through the essential elements of sustainable execution. You will learn how' to stop wasting your attention, time and money on low-return activities through Prioritization. Discover the keys to building simple, repeatable processes that scale your impact and protect your bottom line through Systemization. And understand the core elements required to drive high performance and safeguard your investment over the long term, by Sustaining Momentum. Leave this session with a practical approach to systemize your work, empower your team, and ensure your strategic vision consistently delivers results.

Java and Journaling
Sunrise Stroll

7:00 am - 7:45 am

8:00 am – 9:30 am

Qnity Member Breakfast
Qnity for Schools Breakfast

EXPO + Light Breakfast

9:00 am - 10:15 am

  • Discover solutions to your most pressing challenges through structured, peer-led conversations.

    Each roundtable features a Conversation Starter to frame the topic, followed by open dialogue where participants can bring real situations, ask questions, and workshop ideas together.

    This is not theory. It’s applied thinking, shaped by the room.

    • MULTI Location Only

    • People Function

    • Marketing Function

10:15 am - 10:45 am

  • Discover solutions to your most pressing challenges through structured, peer-led conversations.

    Each roundtable features a Conversation Starter to frame the topic, followed by open dialogue where participants can bring real situations, ask questions, and workshop ideas together.

    This is not theory. It’s applied thinking, shaped by the room.

    • Finance Function | Owners + CEOS Only

    • Operations Function

    • Education Function

    • Schools Only

12:00 pm - 1:00 pm

Networking Lunch & Closing Toast

1:00 pm - 2:30 pm

OPTIONAL: Choose Your Experience

Wrap up your FiLL with intention.

Whether you join a salon tour or spend time connecting with your team, this is your space to step outside the room and put ideas into motion.

  • This is where it all comes together.

    Take time with your team to reflect on what you’ve learned, align on priorities, and define the actions that move your business forward.

    Clarity leads to action. Action builds momentum.

End of Conference

2:30 pm

Tickets are selling fast. Don’t miss out!